RENEW your branch network

FREE branch critique

Reviewing a Typical Branch

A great way to start the RENEW process is through an open dialogue about the performance of a typical branch. Together, we will review your objectives, floor plan, and branch photography and then follow up with a presentation of our industry insights. To arrange a FREE branch critique, fill out the information below and we will contact you to arrange a collaborative discussion.

Sample Critique

Click Image of a small blue star for details

Exterior/Entrance

  • primary signage projects well
  • architecture & landscaping are in good condition
  • branch seems dark at night
  • opportunities for enhanced merchandising and branding in the windows and entrance vestibule
  • opportunities for enhanced exterior lighting

Interior Entry

  • interior finishes are in fair condition and lighting is dim
  • lighting is not energy efficient
  • greeter desk is unmanned and blocks view of teller line
  • customers are not using greeter desk
  • opportunity to create better overall focal points
  • opportunity for welcoming element in vestibule
  • opportunity for marketing feature at entry

Teller Line

  • tellers are friendly and welcoming
  • proper regulatory information is in place
  • only two of the teller spots are generally used
  • queuing is more than adequate
  • teller area is cluttered with miscelanous info & marketing
  • opportunity to add a focal point on the wall behind

Waiting/Hosting Area

  • spaced is cramped and not adjacent to offices
  • furniture is in poor condition
  • typically only one or two seats are being used
  • opportunity to possibly relocate waiting and create more of a focal point
  • opportunity to display more interactive/educational information

Offices/Consultation

  • furniture is in fair condition
  • privacy is adequate
  • typically one office is vacant
  • opportunity to possibly re-purpose one office
  • opportunity for branding on the office glass as well as relevant marketing inside the office space

Back-Of-House

  • restrooms are in fair condition
  • lounge is in fair condition
  • mechanical room placement is not ideal
  • opportunity to upgrade HVAC systems to improve efficiency
  • opportunity to upgrade staff lounge and team building and recognition displays

Drive-Up

  • primary signage projects well
  • architecture & equipment are in good condition
  • opportunities for enhanced merchandising and branding at the vat tubes & teller window
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